Assessing service quality of online bill payment system using extended SERVQUAL model (SERVQUAL-Butterfly model): A case study of Dhaka electric supply company limited (DESCO), Bangladesh
نویسندگان
چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Cogent Business & Management
سال: 2017
ISSN: 2331-1975
DOI: 10.1080/23311975.2017.1301195